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ACCOUNT SUPPORT – for troubleshooting and login help on the website

If you are having a technical issue or have a comment about the site, our staff can help. Submit the form below and we will get back to you as soon as possible.

You may also call us at 630.941.9030 if you need assistance between 9am and 5pm CST, Monday through Friday, or email us directly at techsupport@hpn.com.

Did you simply forget your login? You can try recovering it first

If you submit this form, you will get an auto response letting you know that we are looking into your issue. Please check your spam/junk folder(s) if you do not get that email. Chances are you will not get others from us if you do not get this one.

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Technical Information
User Id N/A
User Account Id N/A
Client Id 2288
Client Usergroup midland_paper
User Agent Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Referer N/A
Javascript No
Flash Undetected